A contractor answering service that books the site visit while you work
Evoriqa's AI answering service for general contractors, remodelers and roofers answers new enquiries while you are on a ladder or in a meeting. It tells callers what kinds of jobs you take and where, from your own website, writes down the project, the address and the timing, books the site visit on your connected calendar, and takes a clear message from suppliers, subcontractors and current clients.
Your AI agent
The problems we solve
- ✕Estimate requests go to voicemail while you are on site
- ✕By the time you call back, they have other quotes
- ✕Supplier, sub and client calls all land on one cell phone
What Evoriqa does for you
- Books site visits and estimates via Cal.com or paid Calendly
- Takes the project: job type, address, timing
- Takes clear messages from suppliers, subs and clients
- Says what work you take on, from your own pages
The estimate request comes while you are on a roof
A contractor's phone is the front door of the business, and the person who holds it is usually the same person swinging the hammer. New work starts as a call: someone wants a kitchen remodeled, a deck built, a roof looked at after a storm. If that call goes to voicemail, the homeowner keeps dialing. Contracting is a business where the first company to come out and look often gets the job.
It is not only new customers on the line. The lumber yard has a question about an order. A subcontractor wants to know which day you need them. A client on a live job wants to know when the crew is back. One cell phone carries all of it, and you cannot answer any of it with a nail gun in your hand. Larger firms hire an office manager or a live answering service. A two-truck outfit can put an AI virtual receptionist on the number it already has.
What it handles, and what reaches your office
The agent's job is to make sure a new lead ends the call with a site visit on the calendar, and that everyone else leaves a message you can act on. It answers from your own website: the kinds of project you take, the areas you work in, how your estimates work.
| The call | What the agent does |
|---|---|
| "We want our kitchen remodeled. Can we get a quote?" | Confirms you take that work, takes the address and timing, and books the site visit |
| "Do you build additions?" or "Do you do metal roofs?" | Answers yes or no from your services page |
| "Do you work out in the county?" | Answers from your service-area page |
| "A tree came down on our roof last night" | Takes the address and the damage and offers a visit. Connects a caller who asks for a person |
| "I'm your client on Oak Street. When is the crew back?" | Takes a message for you. It cannot see your schedule |
| "This is the lumber yard about your order" | Takes the name, the company and the number |
| "I'm a framer looking for work" | Takes their trade and contact details |
| "What does a new roof cost?" | Explains that a price needs a site visit, and books one |
Every call arrives as its own transcript in your inbox. A new lead comes with the project details and the booked visit, so in the evening you can go straight to those.
A contractor answering service that books the site visit
Forward your business number to the agent during working hours, after them, or both. It answers with your company's name and works from what your website says, so a caller hears a straight answer about whether you do their kind of job before they have finished explaining it.
For a new project it asks the three things you would ask: what the job is, where it is, and when they hope to start. Then it opens your connected Cal.com or paid Calendly calendar, offers the times you have marked for site visits, and confirms one on the call. A homeowner who rang at lunch has an appointment before you have climbed down for yours.
On the phone this is the platform's AI answering service. The same agent is an AI receptionist in the chat on your website and over SMS, for the homeowner who would sooner type a question than call. How a phone number is connected is on the voice channel page.
What happens on an urgent call
Most contracting calls can wait until evening, and the agent treats them that way. Some cannot. A roofer may want every storm-damage call straight away. A builder may want to hear at once from a client reporting water in a basement you just finished. You name those calls in the agent's instructions, in your own words, with what it should ask and what it should tell the caller.
Your phone rings when the caller asks to speak to someone. The agent says it is connecting them and dials the number you set. If you do not answer, it picks the call back up and takes the name, the address and the damage, so the lead is not lost. For every other call it takes the details and books or takes a message.
Know the limits before you count on it. The agent will not ring you because a call sounds urgent: the caller has to ask for a person, so have your instructions invite them to. Outside any business hours you set on the agent it does not dial at all, so test it from another phone at the hour you expect to need it. And the agent is not an emergency service: a caller describing a danger to people should be told, in your greeting, to contact the emergency services.
What a call sounds like
Here is a made-up call that shows the usual order of things.
| Who | What is said |
|---|---|
| Caller | Hi, we're looking to finish our basement. Is that something you do? |
| Agent | It is. Basement finishing is on our services list. Where is the property? |
| Caller | 1220 Alder Court. |
| Agent | And when are you hoping to start? |
| Caller | Early in the new year, if we can. |
| Agent | The next step is a site visit. I have Tuesday at 5:00 or Friday at 8:30. |
| Caller | Friday morning works. |
| Agent | May I have your name and an email address for the confirmation? |
| Caller | Sam Okafor, sam at example dot com. |
| Agent | You're booked for Friday at 8:30 at 1220 Alder Court, Sam. |
What you get: "basement finish, 1220 Alder Court, wants to start early next year", the caller's name and contact details, and Friday 8:30 on your calendar.
What it costs next to a live answering service
A live answering service charges for each minute or each call it handles, on top of a monthly fee. What the main services publish is collected in our answering service cost guide, and best answering services for small business puts live and AI options in one table.
Evoriqa includes phone answering in the plan. Free comes with 10 voice minutes a month, enough to try it on real calls. Starter ($29/mo) includes 120 voice minutes. The pools on Pro ($99/mo) and Business ($399/mo) cover roughly 520 and 2,100 minutes, and each minute of a call uses about 2,500 credits. Chat and text messages draw on the same allowance, and a spend cap keeps a busy month inside your budget. See the pricing page for the full comparison.
The number itself is a Telnyx or Infobip line in your own name, billed by that provider. Evoriqa does not resell phone lines.
The line it does not cross
It does not price work. A caller who asks what a roof or an addition costs is told that a price needs a site visit, unless a figure is published on your own pages. It never gives a bid, a timeline or a commitment on your behalf.
It does not see your job schedule, so a client asking about tomorrow's crew gets a message taken, not a guess.
It has no direct link to Jobber, Housecall Pro, ServiceTitan or other job-management software. Leads sit in your inbox, and a signed webhook can copy each one into whatever you use. It takes incoming calls and does not place them. It works in one language per phone line. We recommend a greeting that says the caller has reached an automated assistant.
What to watch in the first month
Look at which questions it could not answer; they are collected under knowledge gaps. For a contractor they are usually a type of job or a town your website does not mention. Count the site visits it booked against the leads that hung up without one, and adjust the visit times you offer if evenings fill first. Check that supplier and client messages are reaching you in a form you can act on. Analytics shows calls answered and visits booked by month.
Try an agent on your own website first.
Contractors: frequently asked questions
What is a contractor answering service?
It answers a contracting company's phone when the owner and crew are working. Evoriqa's is an AI agent: it tells callers what work you take on from your own website, takes down the project and books the site visit, and takes a clear message from suppliers and current clients.
What happens to an estimate request that comes in while I am on site?
The agent answers it. It asks what the project is, where it is and when the caller hopes to start, then offers the times you have open for a site visit and books one. You see the lead and the booked visit in your inbox when you are off the roof.
Do callers reach my business number or a new one?
Your business number. It keeps working as it does now, and your phone carrier forwards calls to a Telnyx or Infobip number linked to Evoriqa at the times you choose.
Can it book site visits and estimates?
Yes, on a Cal.com or paid Calendly calendar you connect. It offers open times only and confirms the visit on the call. If you allow it with the cancel and reschedule option, the caller can cancel later, and on Cal.com can move the visit.
What does a contractor answering service cost?
Every Evoriqa plan answers the phone. Free includes 10 voice minutes, Starter ($29/mo) 120 minutes, and Pro and Business roughly 520 and 2,100 minutes from their pools. A voice minute uses about 2,500 credits. The phone line is a Telnyx or Infobip number billed by that provider.
Does it connect to Jobber or my CRM?
It has no direct link to job-management software today. New leads and messages appear in your Evoriqa inbox, and signed webhooks, which every plan includes, can copy them into the system you use.
What if a caller needs to talk to me right away?
A caller who asks to speak to someone is connected to the number you set, and it reaches you only if you answer: if you do not, the agent picks the call back up. Your instructions tell it which calls are urgent and what to ask on them. Everyone else leaves a message with their name, number and reason.
Will people calling a contractor know they are speaking to an AI?
Tell them. Our recommendation is a greeting that says it is an automated assistant for your company, which sets the right expectation for a caller about to describe a project.
How quickly can a contractor start using it?
Give it your website, a number and a calendar. On a paid plan the first setup is free: request the free first-time setup from Support in your dashboard, and our team sets up your first agent for you. Because the number lives in your own Telnyx or Infobip account, that part is done with you.
What will it not do for a contractor?
It never prices a job or gives a bid, unless a figure is published on your own pages. It does not call leads back, since it only takes incoming calls, and each phone line works in one language.
See an agent configured for contractors
Point Evoriqa at your website and help docs, and your agent starts answering questions, capturing leads and booking appointments across every channel. Free to start, no credit card.