Use cases
The customer problems we solve
Evoriqa is one AI agent that does whatever job a conversation turns out to need — answer repetitive questions, capture leads, book appointments, reply on every channel and in any language, and pass a conversation to your team when it needs a person. Each job has a purpose-built playbook, but they all run on one knowledge base, one inbox and one set of analytics.
Frequently asked questions
What can Evoriqa actually do for a support team?
It deflects repetitive questions, captures leads, books appointments, answers across every channel, replies in any language and escalates to a human when needed. These are not separate bots — they are what one agent does depending on what the customer turns out to want.
Is each use case a separate product to set up?
No. One agent handles every job from a single knowledge base, so two answers can never contradict each other. Actions and escalation are configured once per agent, and one set of analytics measures all of it: resolved, captured, booked and escalated.
How does Evoriqa know when to hand off to a person?
You set the escalation rules — the questions the agent must never answer alone, like a complaint or a clinical, legal or financial question. When one comes up it passes the conversation to your team with the full transcript, so whoever picks up already has the context.
Does adding a channel mean redoing the use cases?
No. Adding a channel adds every job to it at once. The same agent that deflects and books on website chat does the same on WhatsApp, voice or Instagram, with no per-channel rebuild.
Seven jobs. One agent behind all of them.
These are not seven products or seven bots to maintain. They are what the same agent does, depending on what the customer turns out to need.
- One knowledge base answers every job, so two answers can never contradict each other
- One inbox, whichever job the conversation turns out to be
- Actions and escalation are configured per agent, not per use case
- Every conversation is scored for buying intent, so sales-worthy ones surface
- One set of analytics measures all of it: resolved, captured, booked, escalated
- Adding a channel adds every job to it at once
Which queue will you clear first?
Point Evoriqa at your website and help docs, and your agent starts answering questions, capturing leads and booking appointments across every channel. Free to start, no credit card.