Never send a caller to voicemail again
Your AI voice agent answers the phone with the same knowledge as your chat agent — handling questions and then handing complex calls to your team with the full transcript.
24/7
calls answered, never a voicemail
The problem
Calls come in while you're with customers, after hours, and all at once at peak times. A missed call is a missed customer, and a voicemail box is where leads go to die.
How Evoriqa solves it
Evoriqa answers inbound calls with the same grounded brain as your chat widget: the caller speaks, the AI replies out loud, and every call lands in your unified inbox as a transcript, so your team can pick up exactly where the AI left off.
- Answers every call, 24/7, in natural speech
- Same knowledge and actions as your chat agent
- Live call transcripts in the unified inbox
- Escalates to a human with full context
Your AI agent
An AI phone receptionist on your existing number
Setting this up doesn't mean issuing a new number and telling customers to relearn it. You forward your existing business line to Evoriqa, and the phone agent picks up from there — the number on your website, your signage and your old invoices keeps working exactly as it always did, except a call that used to ring out after hours or during a rush now gets answered every time.
What answers is grounded in the same knowledge as your chat widget, not a separate script written for the phone. Ask it your hours, your pricing or whether you have availability this week, and it answers out loud from the same content your website already draws on — which means keeping one knowledge base current keeps both the chat agent and the answering service correct, instead of maintaining a phone script that quietly drifts out of date.
What a call looks like end to end
A call starts the way any call does — a ring, a greeting, a question. From there the voice agent answers in natural speech, and if the caller wants to book something, it checks the connected calendar and puts a time on it before the call ends, the same booking flow the chat and WhatsApp channels use, just spoken instead of typed. If the question turns out to be something the agent shouldn't handle alone — a complaint, an account issue, anything that calls for judgment — it warm-transfers the call to a person instead of leaving the caller stuck repeating themselves to whoever answers next, and that handoff carries the same intent as every other channel's: a person picks up already knowing what's been said.
Every call, resolved or transferred, lands in your inbox afterward as a transcript, sitting next to the chats and WhatsApp threads from the same day rather than living in a separate voicemail system nobody checks. Voice does cost more than a chat message to run — about 2,500 credits for a minute of talk time — and the Free plan includes 10 voice minutes a month to try it against a real line before deciding it's worth more.
Answer calls 24/7: frequently asked questions
Is phone answering billed separately?
No. Phone answering draws on the same monthly usage as chat, so there is no separate per-minute bill. Every plan includes voice: the Free plan includes 10 voice minutes, Starter includes 60, and the Pro and Business pools fund roughly 400 and 1,600 minutes if you spent them on nothing else. A voice minute uses about 2,500 credits.
Does the voice agent know the same things as my chat agent?
Yes. It is the same agent: the same knowledge base, the same actions such as booking and lead capture, and the same handoff rules. A caller gets the answer a website visitor would, spoken aloud instead of typed.
What happens to a call after it ends?
Every call lands in your unified inbox as a transcript alongside your chats, so your team can read what was asked and answered. If the caller needed a person, the agent escalates with that transcript and the caller's details attached.
More problems we solve
Ready to answer calls 24/7?
Point Evoriqa at your website and help docs, and your agent starts answering questions, capturing leads and booking appointments across every channel. Free to start, no credit card.