Feature
Shadow mode
The AI drafts every reply. Your team sends it. Autonomy is earned, not assumed.
Not ready to let AI answer on its own? Shadow mode is the safe on-ramp. On chat-like channels — WhatsApp, Messenger, Instagram, Slack, and SMS — the AI drafts every reply into your agent inbox, and nothing reaches the visitor until a teammate sends it. You watch how good the drafts are, then flip the same channel to autonomous once it has earned it.
app.evoriqa.com
What you get
- A third reply mode, between human-first and autonomous, set per channel
- The AI drafts every reply into the inbox — nothing sends until an agent approves it
- Approve as-is or edit first; the visitor only ever sees what your teammate sent
- Approval metrics per channel: drafts written, approvals, and the average percent edited before sending
- Graduate a channel to autonomous once the drafts stop needing edits
- On every plan, and settable over the REST API (replyMode on channels)
The rest of the platform
See it working in your own agent
Point Evoriqa at your website and help docs, and your agent starts answering questions, capturing leads and booking appointments across every channel. Free to start, no credit card.