Feature
A support desk inside your dashboard
When something needs us, you should not have to go hunting for an address. Every workspace has a support section inside the dashboard: open a request, attach what you are looking at, and follow the whole thread in one place — with email and in-app alerts when we reply.
app.evoriqa.com
What you get
- Open a request with a category and priority, from inside the dashboard
- Threaded history with file attachments — images, PDF, DOC/DOCX and TXT
- Email plus in-app and desktop alerts the moment the team replies
- Requests track their own status, from open to awaiting reply to resolved
- Live chat with our team on Business, with the team's online or away status shown
- Reselling? Your clients never see or contact Evoriqa — you support them, we support you
The rest of the platform
See it working in your own agent
Point Evoriqa at your website and help docs, and your agent starts answering questions, capturing leads and booking appointments across every channel. Free to start, no credit card.