AI answering service
An AI answering service that picks up every call, after hours included
Evoriqa’s AI answering service picks up every inbound call and answers from your own website, docs and FAQs. It captures the caller’s name, number and reason instead of taking a voicemail, books on your connected Cal.com or Calendly calendar, and warm-transfers to a person when a caller needs one. Forward your existing line to it after hours or all day, and the same agent answers SMS, WhatsApp and web chat, with every call logged as a transcript in one inbox.
Free plan, no credit card. Live on your line the same day.
What an AI answering service does
Six things it handles on every call, from the same brain as your chat agent.
Answers from your own content
It answers callers from your website, docs and FAQs — the same knowledge as your chat agent — and says it doesn't know rather than guessing.
Takes a structured message, not a voicemail
When a call needs a person later, it captures the caller's name, number and reason, so your team calls back knowing what it's about.
Books on your connected calendar
Appointments and reschedules go straight into your Cal.com or Calendly calendar during the call, against real availability.
Warm-transfers to a human
Anything outside your content, or anyone who asks for a person, is handed to your team with the context already gathered.
Every call lands in one inbox
Each call is logged as a transcript in your unified inbox beside chat, email and messaging, so a missed call is never an unknown.
The same agent on SMS, WhatsApp and web chat
A caller who texts later reaches the same agent with the same knowledge — one answer everywhere, not a separate phone vendor.
An after-hours answering service on your existing number
Nights, weekends and the lunch-hour rush, without a second phone vendor.
Forward your line to the agent when you close, or leave it answering all day and let it hand the calls that need a person to your team. Callers dial the number they already know, hear a greeting in your name, and get an answer instead of a voicemail box. A genuine emergency goes straight to the on-call number you set, with the details already captured; everything else is booked, answered or logged for the morning. Nothing changes for your daytime staff except the number of messages waiting when they arrive.
Setting it up is a voice channel and a forward: connect a number and choose the transfer-to line.
Human answering service vs AI answering service
Where the two differ on the things a small business actually pays for.
| Human answering service | Evoriqa AI answering service | |
|---|---|---|
| Hours covered | Set by the contract; nights and weekends often cost extra | 24/7, every day, at the same price |
| How it's priced | Typically per minute or per call, with a monthly minimum | Included in every plan; voice minutes draw from the same usage pool as chat |
| What it can answer | A script; anything off-script becomes a message | Your own website, docs and FAQs, and it says when it doesn't know |
| Booking | Usually a message for you to call back | A real slot on your Cal.com or Calendly calendar, confirmed during the call |
| What you get afterwards | A note or an emailed summary | The full transcript in your unified inbox |
| Time to go live | An onboarding call, scripts, then weeks | Connect a number and your content; live the same day |
Scroll sideways for more columns
The human column describes how answering services are commonly sold; contracts vary. Every Evoriqa cell reflects what the product does today.
An answering service for every industry
Each vertical page covers the calls that industry actually gets, and the line the agent does not cross.
Legal answering service
An AI front desk that qualifies intake and books consultations, 24/7.
Automotive answering service
Book service work and capture test drives, 24/7.
Medical & dental answering service
A front desk that answers every call and books the diary.
Restaurant answering service
Takes the booking and answers the menu, on every channel.
After-hours order line for online stores
Answers pre-sale questions and tracks every order, 24/7.
Hotel answering service
A concierge that answers guests in their own language, 24/7.
Salon answering service
Books appointments so your team stays with clients.
Real estate answering service
Qualifies enquiries and books viewings, 24/7.
Gym answering service
Answers membership questions and books trials, 24/7.
HVAC & plumber answering service
Every call answered and every job booked while your techs are on one.
Insurance answering service
Claims and quote calls answered at any hour, decisions left to your agents.
What an AI answering service costs
One usage pool for chat and phone, so a phone-heavy business sizes its plan by minutes.
Phone answering is included on every plan and draws on the same monthly usage as chat — there is no per-minute bill and no second invoice. A voice minute uses roughly 2,500 credits, and each workspace has a spend cap, so the bill never surprises you. The table below shows the voice minutes each plan funds if you spent its pool on nothing else; the pricing page has the full burn table.
- Free free
- 10 voice minutes / month
- Starter $29/mo
- 60 voice minutes / month
- Pro $99/mo
- ~400 voice minutes / month
- Business $399/mo
- ~1,600 voice minutes / month
Answering service or AI receptionist?
Same product, two names for two jobs.
If you are replacing a service that takes messages when you cannot pick up, you are shopping for an answering service and this page is the one to read. If you are staffing a front desk that greets, books and routes all day, read the AI receptionist page. Either way it is the same agent, on the same plan, answering from the same content.
Frequently asked questions
What is an AI answering service?
An AI answering service is software that answers your business phone line in natural speech, day and night, from your own content. Evoriqa's answers questions from your website, docs and FAQs, captures a structured message when a person is needed, books appointments on your connected calendar, and warm-transfers a caller to your team when the conversation needs one — with every call logged as a transcript in your inbox.
Does it answer after hours?
Yes. It answers whenever a call reaches the number, so forward your existing line to it after hours, at lunch, or all day. Nothing changes for the callers you already have, and there is no separate after-hours rate.
Can it book appointments during the call?
Yes. It reads real availability from your connected Cal.com or Calendly calendar, offers open times out loud, and confirms the booking during the call. Reschedules work the same way.
Can it put a caller through to a real person?
Yes. When a caller asks for a person, or the question is outside your published content, it warm-transfers to your team and drops the transcript into your unified inbox, so whoever picks up already knows what the caller wanted.
Is an AI answering service right for a small business?
It suits any business that loses calls while it is busy with the customer in front of it — clinics, trades, law firms, salons, agencies. The Free plan includes 10 voice minutes to test it on your own line, and Starter includes 60 a month for $29.
What does an AI answering service cost?
Phone answering is included on every Evoriqa plan and draws on the same monthly usage as chat, so there is no second invoice. Free includes 10 voice minutes, Starter ($29/mo) includes 60, and the Pro and Business pools fund roughly 400 and 1,600 minutes. A voice minute uses about 2,500 credits; the full burn table is on the pricing page.
Put your support on autopilot today
Point Evoriqa at your website and help docs, and your agent starts answering questions, capturing leads and booking appointments across every channel. Free to start, no credit card.