Feature
Live AI QA
An AI judge scores every live answer 0 to 100, so you see quality before customers complain.
Most support-AI vendors quote a resolution rate; almost none can show you how any single answer actually performed. Live AI QA closes that gap: an AI judge reads every production answer your agent sends — web, channels, and voice — and scores it 0–100 for correctness, faithfulness to your knowledge, and usefulness. Weak answers stop hiding in transcripts and start showing up where you can fix them.
app.evoriqa.com
What you get
- Every production answer scored 0–100 by an AI judge, seconds after it is sent — web widget, channels, and voice calls alike
- A QA chip on each reply in the inbox, with the judge's one-line reasoning on hover
- A Low-QA-score filter on Conversations: your worst answers, triaged in one click
- An average-QA-score analytics tile, so quality is a trend you watch — not a claim you repeat
- Judge failures never masquerade as bad answers, and canned fallbacks are never scored
- Scoring runs off the reply path: visitors never wait on the judge
The rest of the platform
See it working in your own agent
Point Evoriqa at your website and help docs, and your agent starts answering questions, capturing leads and booking appointments across every channel. Free to start, no credit card.