AI Chatbot for Shopify Product Pages

What connecting Shopify gets you

On a store, the questions never stop: sizing, shipping, returns, "is this in stock?" They all land at the moment someone is deciding whether to buy. Connect Evoriqa and an AI agent answers them instantly on every product page, every collection, and your home page, from the content you have already written. It behaves like a 24/7 sales-and-support agent that reads your store the way a shopper does, so the question that used to end in an abandoned cart gets a straight answer in the moment.

The install is one snippet in your theme, so there's no separate app to manage and nothing bolted on that slows the storefront down. You paste it once, and it covers the whole storefront.

Where the snippet goes

The snippet goes into theme.liquid, Shopify's site-wide layout file, just before the closing </body> tag. You reach it from Online Store → Themes on your live theme, through the ⋯ menu's Edit code option, then Layout → theme.liquid. Pasting it there means it loads across the whole storefront from one place — the home page, collections, and every product page — rather than being added page by page.

Before you start

You'll need access to your Shopify admin, with the permission to edit theme code, plus your embed snippet from the Install tab, which already carries your chatbot id. If you don't have a workspace yet, create one free at app.evoriqa.com. No credit card needed.

What the agent handles once it's live

Out of the box it answers pre-sale questions from your store content on every product page. From there you can take it further:

• Connect an order-lookup action so it can answer "where is my order?" directly

in the conversation instead of routing it to email.

• Capture pre-sale leads and hand VIP or high-intent questions to your team.
• Match your store's branding (colors, logo, greeting) in the Appearance tab so

it feels like part of the storefront.

Confirming it's live

Visit your storefront and check the widget loads on the home page, a collection, and a product page. Ask it a real shipping or sizing question and confirm the answer comes from your own content rather than a generic reply. That's the quick test that it's reading your store and not falling back on boilerplate. If it's answering from your own content on those three, it will behave the same across the rest of the storefront, because the single snippet covers every page.

Common questions

Which pages does it appear on? The home page, collections, and every product page. The single snippet in theme.liquid loads across the whole storefront, so there's nothing to add on individual products.

Can it tell a customer where their order is? Yes, once you connect an order-lookup action. After that, "where is my order?" is answered in chat rather than turning into a support email.

Will it match my store's look? Yes, its colors, logo, and greeting are set in the Appearance tab, so it reads as part of your store rather than a bolted-on widget.

Shopify-specific limits

The order-lookup action is what turns "where is my order?" from a support email into an in-chat answer, but connecting it to your store's order data is a separate step from dropping in the widget. The snippet handles pre-sale questions on its own, the order lookup is what you add on top.

Selling on a different platform? The same pre-sale and post-purchase pattern applies on BigCommerce, which additionally lets you choose which storefront pages the widget loads on, and on WooCommerce.